INTERNSHIP - HEAD OFFICE - Customer Care HR Transformation - Project Management - F/M Demo Cleverconnect

Air Liquide is a world leader in gases, technologies and services for industry and health. Present in 59 countries with 65 000 employees, the Group serves more than 4,3 millions customers and patients. Oxygen, nitrogen and hydrogen are small molecules essential to life, matter and energy. They embody Air Liquide's scientific territory and have been at the heart of the Group's business since its creation in 1902.
Air Liquide's ambition is to be a leader in its industry, to perform well over the long term and to contribute to a more sustainable world - with a strong commitment to climate change and energy transition at the heart of its strategy.

Quelle sera votre contribution et comment vous épanouir dans ce poste ?

Overall Purpose of the Role:

This is a unique opportunity to join a major Group-wide initiative. As our HR Project Intern, you will directly support the Customer Care Director in structuring and developing the HR backbone of our international organization. Your role will be key in attracting, developing, and empowering the talents defining Air Liquide's future customer experience. This position offers a perfect blend of strategic planning and hands-on execution in a dynamic and international environment.

Key Missions:

Helping to Deploy the Strategic HR Roadmap for Customer Care Departments:

• An HR roadmap was drawn up at the start of the year, setting out priority initiatives. The aim of this internship will be to deploy these across the main subsidiaries of the Air Liquide Group

Accelerating the Deployment of Best Practices within the Affiliates:

• Meet with managers and experts from our main subsidiaries to understand how they work and identify best practices to share

• Agree with the managers of the various teams on the best practices to be deployed and launch action plans to implement them.

Bringing knowledge to Air Liquide

• Enable Air Liquide to benefit from the latest knowledge in these areas by conducting external benchmarks.

• How would you manage this mission : by participating at external events on these topics, by identifying key partners who will be able to provide appropriate information.

Key Relationships:

This role demands strong collaborative engagement with:

• The Digital and IT teams of the World Business Line (WBL) to understand technological impacts on HR and seamlessly integrate digital solutions into our people strategy.

• Customer Care representatives from various affiliates to gather crucial local insights, validate strategic approaches, and facilitate successful deployment of HR initiatives.

Group HR teams to ensure alignment with overall Air Liquide HR policies and frameworks.

Etes-vous LA personne faite pour ce poste ?

Who We Are Looking For:

We are seeking a highly motivated, analytical, and results-oriented individual, currently in their final year of a Master's degree in Human Resources, Business Administration, Organizational Development, or a related field. Candidates with initial professional experience in HR, particularly within a large organization or customer-facing environment, are strongly encouraged to apply.

You should have:

• Excellent communication and interpersonal skills both in French and in English, with the ability to engage and influence stakeholders at various levels.

• A strong analytical mindset, capable of synthesizing complex information and identifying actionable insights.

• A genuine passion for talent management, organizational effectiveness, and the critical role HR plays in business success.

• The ability to work autonomously, manage multiple priorities, and thrive in a fast-paced, international, and ever-evolving environment.

• A proactive attitude and a commitment to driving positive change.

If you are eager to make a significant impact on a global scale and contribute to a strategic transformation that will shape Air Liquide's future, we encourage you to apply!

Additional Information

Air Liquide has been awarded the Happy Trainees label.

The internship will take place in the Group's historical headquarters in the center of Paris at Quai d'Orsay.

• Desired start date: September 2026

• Duration of the internship : 6 months

To know more about our company and get some tips to join us, click here

Nos différences font notre performance

Chez Air Liquide, nous nous engageons à créer un environnement de travail collaboratif et inclusif qui reflète la diversité de nos collaborateurs, de nos clients, des patients et de nos parties prenantes ainsi que des cultures à travers le monde.

Nous accueillons et considérons les candidatures de tous les candidats qualifiés, quel que soit leur parcours. Nous sommes convaincus qu'une organisation diversifiée permet à nos collaborateurs de révéler leur talent, à la fois individuellement et collectivement, et qu'elle contribue à renforcer notre capacité d'innovation en faisant vivre nos fondamentaux, en agissant pour le succès/la réussite du Groupe et en créant un environnement engageant, dans un monde en mutation.

Leader mondial des gaz, technologies et services pour l'Industrie et la Santé. Par la passion et la diversité de ses collaborateurs, Air Liquide s'appuie sur la transition énergétique et environnementale, l'évolution de la santé et de la numérisation, et apporte plus de valeur ajoutée à toutes ses parties prenantes. Rejoignez-nous pour une expérience stimulante : vous découvrirez un monde d'opportunités, d'apprentissage et de développement où l'inventivité est au cœur de ce que nous faisons, dans un environnement ouvert, collaboratif et respectueux.Découvrez ce que pourrait être votre parcours professionnel chez Air Liquide ici !