Night Auditor Hosco

Under the responsibility of the Head of Reception/Concierge, your main duties will include:

Main Responsibilities:

• Ensure the reception/concierge desk is staffed overnight.
• Demonstrate fluency in both written and spoken French and English.
• Master and have thorough knowledge of Word, Excel, Outlook, and the Internet.
• Perform reception tasks and procedures, including welcome services, communication, cash handling, administration, and security.
• Ensure the smooth execution of all guest-related operations at the reception: check-in, check-out, billing, room changes, providing information, organizing shuttles, etc.
• Maintain an excellent appearance, a positive attitude, attention to detail, and strong interpersonal skills.
• Handle guest complaints according to the procedures provided by your superiors.
• Guarantee the quality of services offered to guests.
• Ensure the safety and tranquility of the hotel overnight.
• Manage reception accounting: validate invoices, process payments, and close daily operations.
• Review the accounting for accommodation, restaurant, bar, and spa.
• Verify all transactions conducted during the day, including credit cards, checks, and cash at the reception and other departments.
• Oversee and manage the night audit (verifying in-house guest accounts, cash registers, generating payment reports, deposits, debtors, etc., and performing the daily closing).
• Prepare the revenue balance.
• Generate sales and statistical reports.
• Ensure security: monitor cameras, lock and unlock various hotel areas (public, staff, etc.).
• Provide on-demand services (room service, emergencies, etc.).
• Memorize guest preferences and habits to better satisfy them during future stays and record them carefully in the guest profiles.
• Hand over to the morning team, provide a nightly report, and communicate any requests.
• Submit the night report to management and each department head.
• Carry out tasks assigned by your superiors.

Your main qualities:

• Impeccable presentation
• Appreciation for luxury and boutique environments
• Natural flair for hospitality
• Ability to work independently overnight
• Quick thinking and effective decision-making in unexpected situations
• Fluent in professional English and French (additional languages are a plus)
• Proficiency in Microsoft Office
• Multitasking ability
• Knowledge of Medialog is an advantage

Motivated and passionate about the luxury hospitality industry, you are dynamic, autonomous, reliable, and dedicated. With an excellent presentation, you possess strong interpersonal skills and a commitment to providing exceptional service to a demanding clientele. You are fully proficient in professional English.

Benefits:

• Accommodation provided in Courchevel
• WiFi access
• Fixed salary plus end-of-season bonus
• Transportation provided by the hotel when station shuttles are not available
• Loyalty and seniority are rewarded

Your main qualities:

• Impeccable presentation
• Appreciation for luxury and boutique environments
• Natural flair for hospitality
• Ability to work independently overnight
• Quick thinking and effective decision-making in unexpected situations
• Fluent in professional English and French (additional languages are a plus)
• Proficiency in Microsoft Office
• Multitasking ability
• Knowledge of Medialog is an advantage

Motivated and passionate about the luxury hospitality industry, you are dynamic, autonomous, reliable, and dedicated. With an excellent presentation, you possess strong interpersonal skills and a commitment to providing exceptional service to a demanding clientele. You are fully proficient in professional English.

Épanouissez-vous dans votre carrière!

Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie.

Hosco a été fondé en 2011 avec une vision très claire : rassembler, inspirer et proposer des offres d'emploi à tous les professionnels de l'industrie de l'accueil, partout dans le monde.

Depuis, nous avons développé un concept unique qui connecte les professionnels qualifiés, employeurs et école hôtelières du monde dans un seul et même réseau.

Hosco propose des opportunités d'emploi dans plus de 80 pays à travers le monde. Que vous recherchiez un contrat à temps plein, à temps partiel ou saisonnier, commencez votre recherche par la destination de vos rêves !

Il est également possible d'améliorez vos compétences et faire évoluer votre carrière avec Hosco Learning. Nous disposons d'une centaine de cours d'hôtellerie et de restauration dispensés par des professionnels du secteur.

Notre conseil ? Soyez la meilleure version de vous-même !