SRM Customer Support Engineer AIRBUS

**Job Description:**
Airbus Commercial Aircraft is looking for a *SRM Support Engineer (f/m)* to join our *Structural Repair Manual (SRM)* Development team based in *Toulouse, France*.
You will join a passionate team responsible for the Structural Repair Manual (SRM), a critical document for flight safety. This position is the perfect opportunity for your career: you will be trained in the heart of customer support and work closely with our experts to help airlines worldwide maintain their fleets efficiently.
**Your working environment:**
between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!
Your working environment:
Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!
**How we care for you:**
* **Financial rewards:* * Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
* **Work / Life Balance:* * Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
* **Wellbeing / Health:** Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
* **Individual development: ** Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
**Your challenges:**
* Support the team in handling daily technical queries (TechRequests) from airlines under the guidance of senior engineers.
* Analyze in-service feedback to propose simple updates and improvements to the SRM technical content.
* Collaborate with design offices to understand new repair solutions and assist in integrating them into the documentation.
* Assist in the preparation of technical presentations for customer conferences and working groups.
* Develop your skills in digital tools and data analysis to help the team automate recurring processes and workflows.
**Your boarding pass:**
* Recent Master's degree (or equivalent) in Aerospace or Mechanical Engineering.
* Strong academic knowledge of aircraft structures and a keen interest in maintenance and customer support.
* A first experience (internship or apprenticeship) in an aeronautical environment or within an airline would be a plus.
* Full proficiency in English is mandatory to work in our international environment.
* You are curious, proactive, and have an appetite for digital topics (Python, data analysis) and innovation.
Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.
Take your career to a new level and apply online now!
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
****Company:****
Airbus Operations SAS
*Employment Type:*
Permanent
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Classe Emploi (France): Classe F11
*Experience Level:*
Professional
*Job Family:*
Customer Eng.&Technical Support&Services
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to *** .
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.