LifeStyle Director - CDI Hosco

About the role

The LifeStyle Director leads all the guest activities (recreation) including Spa, Fitness, Mountains Activities, Master classes, KFAS, Teens Zone, Golf and retail of Four Seasons Resort Megeve. This position is part of the senior leadership team.
This position reports to the General Manager based on the resort's structure.

What you will do

Global

• Builds a motivated and skilled team, leads by example and instils a culture of continuous learning and improvement among employees; actively participates in Employee Relations activities and programmes

• Actively plans and manages the career development of every employee through effective coaching, training and by instilling company values; is concerned for employees' continuous development and personal growth

• Organizes and manages the department in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals; promotes harmony between departments

• Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule

• Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals

• Prepares annual plans and forecasts, consistently monitors and manages budgetary goals

• Maintains an organized administration of departmental and personnel records, including preparing shift planning and leave planning

Departmental

• Make recommendations regarding the annual operating budget, capital investment budget, operating planning and further periodic evaluations of financial performance, including reports on sales and operations with supporting statistical data for all operating designated departments.

• Review all suggestions and comments from guests and make necessary adjustments.

• Keep supporting when needed the Spa Director, Rooms Director and Food & Beverage capacities.

• Produce a monthly sales activity report for revenue generating areas and future action plan on sales activities for each respective area.

Spa & Fitness

• Ensure Spa & Fitness operate in accordance to the direction of Wellness trends

• Introduce new and innovative treatments, products, rituals and facials in order to continually enhance and develop the spa menu & fitness program.

• Drive and ensure sales targets within revenue generating areas are met on a monthly basis as set in forecast and budget.

• Drive the marketing and sales plan for SPA and fitness activities and promotions

• Keep accurate and up-to-date records and statistics on productivity, treatments, fitness and Golf, F&B Master classes, etc...

Golf

• Host professional and amateur tournaments (e.g. Alpine Open, Pro-Am)

• To implement sustainable practices in water management, biodiversity, energy efficiency, and community engagement, creating long-term environmental and economic value.

• Position the course as a "Sustainable Alpine Golf Destination", linking golf with mountain ecology and wellness.

• Highlight sustainability milestones in digital marketing, press releases, and guest experiences.

Lifestyle scope

• Develop and implement the overall lifestyle strategy aligned with the property's brand and positioning.

• Innovate and curate unique guest experiences, including wellness programs, cultural events, recreational activities, and seasonal offerings.

"The list of tasks specified above is not exhaustive, as your role will require constant adaptation to situations of high activity and specific guests' relationship management".

What we are looking for

You must possess the legal right to work in France at the time of application and have fluency in French and English.

Experience in a similar position in a high-end institute is required.

What we offer

• Permanent contract

• 13 month

• Salary communicated during interview

• One meal per shift at our Employees' Cafeteria

What your experience will be like

• Accommodation provided during the trial period.

• Enjoy exclusive discounts at our restaurants, as well as on your ski pass, access to the Mont Blanc Tunnel, the Saint-Gervais thermal baths, Ciné Mont-Blanc, and other local attractions.

• Bring the season to a close with our Staff Party, sure to be the envy of many!