Guest Services Host Relais & Châteaux
Critères de l'offre
Métiers :
- Receptionist
Lieux :
- Bala (GWN)
Conditions :
- CDI
Description du poste
Palé Hall, North Wales
A Rare Opportunity in a Remarkable Setting
Set against the stunning backdrop of Snowdonia National Park, Palé Hall is a destination for luxury and refined service. This historic Victorian mansion, home to 22 exquisite bedrooms, is at the start of a significant new chapter - with bold ambitions to become one of the UK's leading country house hotels, renowned for fine dining and exceptional hospitality.
Why Palé Hall?
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Work in one of the UK's top Five Red Star country house hotels
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Supportive, inspiring environment with opportunities for career growth
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Be part of a project with genuine ambition and creativity at its heart
Ready to join us?
Send your CV to *** to find out more.
Visit: ***
Follow us: @palehallhotel on Instagram
We are a prestigious luxury hotel committed to delivering exceptional service and memorable guest experiences. We are currently seeking a polished and professional Guest Experience Host to join our Front of House team. This role combines hosting and reception duties, ensuring every guest receives a warm welcome and seamless service from arrival to departure.
About the Role
As Guest Experience Host, you will be the first point of contact for guests, providing a professional welcome while supporting reception operations and overall front of house service. You will play a key role in creating a positive first impression and maintaining the high standards expected within a luxury hospitality environment.
Skills & Experience
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Excellent interpersonal and communication skills.
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Strong organisational and multitasking abilities.
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Professional telephone manner and confident use of reservation systems.
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Ability to remain calm and composed under pressure.
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Flexibility to work evenings, weekends, and holidays as required, as well as shift patterns between the hours of 7am - 11pm.
Personal Attributes
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Impeccable presentation and attention to detail.
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Warm, welcoming, and service-focused approach.
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Reliable, punctual, and proactive.
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Team-oriented with a commitment to excellence
What We Offer
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Competitive salary.
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Share of gratuities.
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Supportive and collaborative team environment.
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Free on-site parking.
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Relais & Châteaux and Pride of Britain discounted stays.
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Opportunities for further training and development
L'entreprise : Relais & Châteaux
« Rejoindre Relais & Châteaux, c'est profiter d'une opportunité unique d'élargir vos horizons tout en nourrissant votre talent.
Que vous souhaitiez construire une véritable carrière à nos côtés ou recherchiez un poste saisonnier, vous découvrirez des maisons de caractère, toutes unies par la défense de nos valeurs d'hospitalité, d'ancrage local et de partage.
Partez à la rencontre de nos équipes passionnées par le beau et le bon, qui font vibrer le cœur de chaque Relais & Châteaux. Embarquez à nos côtés pour un délicieux voyage et devenez vous aussi, acteur d'un monde plus humain ! . »
Philippe Gombert
Président, Relais & Châteaux
