Maitre Sommelier Relais & Châteaux

Borgo Pignano Florence is a refined boutique hotel nestled in a 5-hectare park in the picturesque Florentine hills, just a few minutes from the city center. As part of the prestigious Relais & Châteaux collection, the property will offer 32 elegant rooms and suites, a private villa, an exclusive spa, a heated pool, two restaurants, two bars and charming event spaces. It's an oasis of relaxation and sophistication in the heart of Tuscany.

The Maitre Sommelier will assist in providing an exceptional experience to guests, supporting the selection, presentation, and service of wines in accordance with the highest hospitality standards. This role requires a passion for wine, a commitment to continuous learning, and the ability to work closely with the restaurant and bar teams to enhance the overall dining experience.

Key Responsibilities

• Manage and supervise the service in absence of another Head of Department
• Assist in curating and updating the wine list, ensuring a diverse and high-quality selection.
• Provide knowledgeable recommendations to guests, enhancing their dining experience through wine pairings and food knowledge
• Serve wine in accordance with established service standards, ensuring correct presentation and glassware use.
• Maintain the cleanliness, organization, and optimal conditions of the wine cellar.
• Monitor and manage wine inventory levels, conducting regular stock checks and ensuring minimal waste.
• Assist in planning and executing wine-related promotions, special offers, and themed events.
• Train and educate restaurant and bar staff on wine knowledge, service techniques, and proper handling.
• Ensure compliance with all health, safety, and sanitation regulations regarding wine storage and service.
• Participate in daily briefings and food tastings to recommend appropriate wine pairings.
• Provide feedback on guest preferences and wine sales trends to support business growth.

Reports to:

Restaurant & Bar Manager

Requirements:

• Previous experience in a similar role or strong background in hospitality with a focus on wine service.
• Basic knowledge of wines, grape varieties, regions, and food pairings; certification (e.g., WSET Level 1 or 2) is a plus.
• Excellent interpersonal and communication skills with a guest-focused approach.
• Strong organizational skills and attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Passion for continuous learning and professional growth in the wine industry.
• Flexibility to work evenings, weekends, and holidays as required.
• Fluency in English; additional languages are an advantage.

• References.

What we offer:

• 7 months fixed-term contract (grade as per the National Collective Labor Agreement for the Tourism Sector).
• 40 hours per week over 5 days with two rotating days off.
• Wellbeing initiatives and events that promote collaboration and inclusion.
• 50% discount on dining at our sister hotel.
• Training and development activities
• Welfare credit upon achievement of guest satisfaction score
• Company canteen for meals during service.
• Uniform and Uniform cleaning.

No accommodation provided.

This position offers an exciting opportunity for a wine enthusiast to develop his/her skills within a dynamic hospitality setting, contributing to an exceptional dining experience for guests.

Workplace: Florence, Via Bolognese 89

« Rejoindre Relais & Châteaux, c'est profiter d'une opportunité unique d'élargir vos horizons tout en nourrissant votre talent.
Que vous souhaitiez construire une véritable carrière à nos côtés ou recherchiez un poste saisonnier, vous découvrirez des maisons de caractère, toutes unies par la défense de nos valeurs d'hospitalité, d'ancrage local et de partage.
Partez à la rencontre de nos équipes passionnées par le beau et le bon, qui font vibrer le cœur de chaque Relais & Châteaux. Embarquez à nos côtés pour un délicieux voyage et devenez vous aussi, acteur d'un monde plus humain ! . »

Philippe Gombert
Président, Relais & Châteaux